Web-Based Service Ticket Creation

Our normal business hours are Monday through Friday, 8:30 a.m. to 5:30 p.m. This web tool is available from 8:00 a.m. to 5:30 p.m. Monday through Friday. Please read all of the following instructions to ensure that your request is properly processed.

TO SUBMIT A SUPPORT REQUEST FOR NEXT BUSINESS DAY RESPONSE

You can submit a request for support 24 hours a day, 365 days per year by simply sending an e-mail to support@exigent.net. Be sure to include your company name, contact number(s) and a brief description of the problem in your e-mail. Using this method, you can expect to receive a response on the next business day.

DO NOT USE THE E-MAIL METHOD ABOVE IF YOU NEED AN AFTER HOURS RESPONSE. FOR URGENT MATTERS REQUIRING A RESPONSE OUTSIDE OF OUR NORMAL BUSINESS HOURS, FOLLOW THE INSTRUCTIONS BELOW.

IF YOU NEED AFTER HOURS SUPPORT

If you have an emergency or other urgent issue outside of our normal business hours, call our main office at (973) 770-0500 and choose option 3 for technical support.

Thank you for choosing Exigent Technologies.