Have you ever heard a technology transition horror story? They usually go something like this: A business leader decides an upgrade is needed. They rush to roll out a new software. Everyone in the business abandons the old platform, only to find that the new platform has some critical flaw or is horribly difficult to use. […]

There are two kinds of people in the world: People who like to try everything themselves, and people whose first impulse on facing an unfamiliar task is to request help. Most business owners and IT directors fall into the first category. If that’s you, you’re probably pretty proud of your can-do attitude. That’s understandable; “giving it […]