Being proactive and not reactive when it comes to protection of business networks and PHI has not been on the forefront in medical offices.  Healthcare professionals are bordering being paralyzed with the overwhelming amount of changes in their organizations that drive resource and financial obligations.  This is the key to why it is being put […]

If you use an IT services company to support your medical practice, the time has come and gone for them to understand and abide by the “Business Associate” (BA) requirement as laid out in the September 23, 2013 Omnibus Rule.  It requires IT solutions and services providers to sign Business Associate Agreements (BAA) with their […]

Have you been shut out by Nirvanix?  Are you looking for an alternative?.  The news spread pretty fast.  Nirvanix is telling customers to find alternatives by October 15, 2013.  This leaves just weeks for all of Nirvanix’s clients and partners to find replacement services and move their data.  If you’re a Nirvanix customer looking for […]

Cloud computing is taking off and practice managers are embracing cloud computing for its many benefits, including: Eliminating investment in servers and endless hardware refresh cycles Attaining a flat, predictable monthly payment for IT Eliminating regular IT maintenance tasks Gaining the ability to scale IT with the practice, without buying more servers Enjoying high availability […]

It’s not exactly a common subject of cocktail party conversation.  Common or not, a conversation with your Trusted IT Advisor about Managed Services is far more important than such water cooler fodder as What’s Trending on Twitter. Quite often, however, the reward for a conversation extolling the benefits of Managed IT Services is a slightly […]

We are really excited to launch our newest cloud service for small business, “Cartella”. Essentially, Cartella™ is a virtual file server, in the cloud.  It takes team file sharing to a whole new level by offering many more benefits than a traditional file server. With Cartella, your company files are stored securely in the cloud, […]

Buying a new laptop?  Thinking about it?  Customers call us all the time looking for advice on a new portable computer.  In response, we created a list of questions.  With the questions, we try to collect as much information as possible so that we can help get the customer a machine that will not only […]

The best tools and utilities on the Internet are usually free and simple.  Want to save time writing Google Adwords campaigns?  I sure did!  So I downloaded the handy dandy PPC Creation Tool from Richard Kraneis.  The tool (a Microsoft Excel spreadsheet) will ensure that you comply with Google’s ad length requirements, saving you time […]

Interesting issue that was just resolved at a client. We use Cisco WAPs (Cisco WAP321 model) for some SMB customers and it seems that they have an interesting quirk that will cause some serious issues on a network if they are plugged into an STP-enabled SmartSwitch. By default, the WAP is also STP-enabled and it […]

As you might have imagined, our customers had tons of questions in the wake of Hurricane Sandy.  “How do I keep my business up during a power outage?”  “Can I plug my servers or computers into a portable generator?”  “How can we avoid downtime during the next power outage?” In response, we created this whitepaper:  […]

So you have a client that has a VoIP system? They have remote users that need to be able to access the phone system from Internet / VPN? How do you configure an ASA to work with this type of a scenario? Or, even better, why isn’t your ASA configuration working to allow this? If […]

Hairpinning is the term used when someone wants to redirect traffic from an internal network destined for the public IP of an internal resource back to the internal IP of the internal resource. It’s essentially a “U-Turn” for packets destined to travel externally when the ultimate destination is a NATed inside resource on your own […]