Perhaps you feel that the time has come.  You’ve been outsourcing your IT operations to a local IT company or Managed IT Services Provider.  But after looking at the annual cost for IT services, suddenly there are feelings of ambivalence.  And it’s at that very moment when many important facts are inadvertently ignored.  You just […]

Over the course of the last 13 years in this business, servicing hundreds of companies in the New Jersey and New York City area, I’ve obviously had countless face to face initial sales meetings with prospective clients.  Each of the organizations (mostly small businesses) is as unique as the human beings that I meet with.  […]

Yesterday, one of our engineers ran into some trouble deploying some BlackBerry’s for a customer.  Verizon happened to have been the carrier.  The client was running BlackBerry Enterprise Server Express (BESx).  After having difficulty provisioning the devices, the engineer decided to call Verizon.  One or more Verizon representatives claimed that BESx was “unsupported” and advised […]

Referrals are always very flattering.  When a customer has enough confidence in your abilities to tell someone else, you know you’ve done a great job.  Referrals validate and reward you for your hard work.  Some call it “found business” since it unexpectedly lands in your lap.  Indeed, Exigent Technologies IT services business was built on […]

Yes, it’s true!  With the recent release of BlackBerry Enterprise Server (BES) “Express”, there comes an excellent opportunity for organizations to deploy a robust BlackBerry solution in their organization with little or NO COST.  Yes, you read correctly, the BlackBerry Enterprise Server software and the client access licenses (CALs) are 100% FREE. BlackBerry Enterprise Server […]

Today I got to see our PREVENT Small Business Backup Service in action.  I was quite impressed!  A service ticket was opened by one of our clients looking for assistance with accessing a database from a certain point in time.  The client was concerned that one of their production SQL databases was not accurate so […]

We recently announced the hiring of Tom Szabo to our service team.  This is a calculated and important hire for us for a few reasons. Tom’s experience is deep.  He has seen and worked in very large IT departments and enterprise infrastructure, but also has the unique perspective and experience of small business IT as […]

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The recent press release, “New Jersey Top Docs Choose Exigent Technologies for IT Support & Services” drew attention to the fact that several of the physicians and practices named in the popular listing published by New Jersey Monthly magazine engage us for their IT support and outsourcing. According to the information on the NJ Monthly […]

As technology and practice management goes, few things are more important than the proper backup and safeguarding of your practice data. But traditionally, physician practices remain severely behind the curve when it comes to technology. Conversely, the data stored in the medical office is vitally important. Patient records, billing, correspondence, receivables, electronic medical records and […]

I was just going through my e-mail.  Blogging was the furthest thing from my mind.  Like most people, our employees make use of signatures in their e-mails.  In those signatures, it has become customary to list the various certifications that they have achieved.  I always knew what certifications we had in our repertoire, but perhaps […]

Labor Day 2009: Its 8:50AM and with a steamy cup of coffee in hand, I look down at the table to see the OS X Snow Leopard upgrade package that has been quietly competing all weekend with barbeques and pool parties for my attention. With no hard plans on the agenda, my inner-geek gets the […]