Over the course of the last 13 years in this business, servicing hundreds of companies in the New Jersey and New York City area, I’ve obviously had countless face to face initial sales meetings with prospective clients. Each of the organizations (mostly small businesses) is as unique as the human beings that I meet with. […]
Yesterday, one of our engineers ran into some trouble deploying some BlackBerry’s for a customer. Verizon happened to have been the carrier. The client was running BlackBerry Enterprise Server Express (BESx). After having difficulty provisioning the devices, the engineer decided to call Verizon. One or more Verizon representatives claimed that BESx was “unsupported” and advised […]
Yes, it’s true! With the recent release of BlackBerry Enterprise Server (BES) “Express”, there comes an excellent opportunity for organizations to deploy a robust BlackBerry solution in their organization with little or NO COST. Yes, you read correctly, the BlackBerry Enterprise Server software and the client access licenses (CALs) are 100% FREE. BlackBerry Enterprise Server […]
Today I got to see our PREVENT Small Business Backup Service in action. I was quite impressed! A service ticket was opened by one of our clients looking for assistance with accessing a database from a certain point in time. The client was concerned that one of their production SQL databases was not accurate so […]
The recent press release, “New Jersey Top Docs Choose Exigent Technologies for IT Support & Services” drew attention to the fact that several of the physicians and practices named in the popular listing published by New Jersey Monthly magazine engage us for their IT support and outsourcing. According to the information on the NJ Monthly […]
As technology and practice management goes, few things are more important than the proper backup and safeguarding of your practice data. But traditionally, physician practices remain severely behind the curve when it comes to technology. Conversely, the data stored in the medical office is vitally important. Patient records, billing, correspondence, receivables, electronic medical records and […]
I was just going through my e-mail. Blogging was the furthest thing from my mind. Like most people, our employees make use of signatures in their e-mails. In those signatures, it has become customary to list the various certifications that they have achieved. I always knew what certifications we had in our repertoire, but perhaps […]
Labor Day 2009: It’s 8:50 AM and with a steamy cup of coffee in hand, I look down at the table to see the OS X Snow Leopard upgrade package that has been quietly competing all weekend with barbeques and pool parties for my attention. With no hard plans on the agenda, my inner geek […]
As I make the rounds, meeting different practice managers and physicians, I never cease to be amazed at how many EMR vendors are misleading prospects into thinking that their firms are truly capable of providing comprehensive support for all of the practice’s technology needs. At best, their idea of comprehensive IT support is usually a remote […]
$599 laptops! “All-in-one” printer, scanner, copier, fax devices for $69! FREE software! Bargains abound in the scrappy and poorly understood world of computer hardware and software. Fortunately, most of our clients seek our advice before venturing out to make a purchase. After all, our business model is that of a VAR or “Value Added Reseller”. […]
We hear it all the time. “Under promise, over-deliver”. But it deserves to be said again and again and lends itself to constant reinforcement, especially here at Exigent. Today, I needed two things from two of my vendors. One was time-sensitive and urgent; the latter was what I would consider a wish or special request. […]
