We at Exigent Technologies respect your privacy and are committed to taking reasonable steps towards protecting the privacy of data you provide us and managing your information responsibly. This Privacy Notice is intended to notify you of our privacy practices, the type of information that may be collected and stored, how the information is used, with whom the information may be shared, what choices are available to you regarding the collection, use and distribution of the information, what kind of security procedures are in place to protect the loss, misuse or alteration of the information under our control, and who to contact with questions or concerns.
This Privacy Notice applies to all information and data you provide to Exigent Technologies Company LLC (the “Company” or “us” or “we”), including but not limited to that contained in, or in connection with, our website located at www.exigent.net (the “Website”), or any phone, email, or mail operations concerning our business operations, or services, as well as our marketing contacts with you. This Privacy Notice does not apply to other websites to which we may link, or to other companies or persons who might be listed as third-party contacts or suppliers on the Website, or to whom we may refer you if you call or write us. We may post links on the Website as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy notice because other websites may not treat information collected online in the same manner as we do.
By contacting us, providing us with any information or data (including, but not limited to in connection with support or further contact via the Website), using the Website and/or by providing any personal information, you consent to the collection and use of information by us in accordance with this Privacy Notice. If we decide to change our Privacy Notice, we will post those changes on this page.
Why We Collect Information:
We collect personal information because it helps us provide the services we offer, including the provision of the services described on the Website. Except as generally noted otherwise, we deem most of the personal information we collect from you as critical for us to provide the services we provide. We also collect personal information to help us improve our services, including the information provided on the Website. In addition, your personal information helps us communicate to you our latest opportunities, news, special offers, and information and events or technologies about which you might like to hear. We also may correlate the personal information obtained from you with information from other sources. For example, if you provide us with your personal information, we may cross-check that against information that might be lawfully available through other entities.
What Information We Collect:
This section includes a general description of the type of information we may collect about you. Those who wish to communicate with us but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our Website. However, you should note that if you contact us by phone, via postal mail or via any other means currently being used or which may be used in the future (electronic or otherwise), you may still be submitting personally identifiable information to us, as described below.
We do not automatically collect personal information unless you voluntarily input or submit this information, such as when you seek “Support” through the Website (providing first name, last name, e-mail address, phone number and whatever additional information you provide in the inquiry box, etc.), when you seek to “Contact” us through the Website (providing first name, last name, phone number, e-mail address, as well as additional information referenced therein), engaging in a “Sales Chat,” conducting a “Remote Session,” or otherwise providing information to us on or through the Website or by e-mail or by telephone call, or even though other online venues.
If you use or access the Website, or voluntarily provide us with personally identifiable information, you consent to our use of it in accordance with this Privacy Notice.
Even if you do not submit personal information through the Website, we gather navigational information about where visitors go on the Website and information about the technical efficiencies of our Website and services (such as time to connect to the Website or time to download pages). This information allows us to see which areas of our Website are most visited and helps us better understand the user experience. This data helps us improve the quality of the Website by recognizing and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect personally identifiable and non-personally identifiable information (such as domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with our Website by collecting, aggregating, and using information from or about you such as data about the type of browser and operating system used, which web pages you view, the time and duration or your visits to our Website, the search queries you use on this Website, whether you clicked on any items or links on the Website, whether you have clicked on any links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out of certain services or information sharing, and whether you have viewed or ordered certain products or services, to improve our products and services.
How We Collect Information:
We collect information in three primary ways:
- You Give Us Information: We collect information from you when you affirmatively provide it to us as outlined above (i.e., providing Contact information, seeking Support, engaging in a Sales Chat, or engaging in a Remote Session, etc.) or otherwise through our Website.
- We Collect Information Automatically: We automatically collect certain types of information when you visit our Website or use our services. For example, we automatically collect various types of technical information when you use our Website.
- We Collect Information from Other Sources: We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties for advertising and marketing purposes.
Server Logs and Widgets:
A web “server log” is a record of activity created by a computer that delivers certain web pages to your browser. Certain activities that you perform on our Website may record information in server logs, such as if you enter a search term into a search box located on the Website. The server log may record, for example, the search terms or the link you clicked on to bring you to our Website. The server log may also record information about your browser, such as your IP address and the cookies set on your browser.
A “widget” is generally an application that can be embedded in a webpage. Widgets can provide real-time information to the webpage. Widgets are often provided by third-parties; we may provide widgets on our website. Widgets may enable the third parties that provide them to collect data about users visiting the Website.
Search Queries on Our Website:
We may provide you with options to search for information on our Website. If you enter information in a search query box, we may store that information and we may aggregate that information with other information we may have about the browser and/or IP address from which the search query originated.
Surveys, Contests, Crowdsourcing and Promotions
From time to time, we may request information from users via surveys, contests, and promotions. Participation in these surveys or promotions is completely voluntary and you have a choice whether or not to disclose any requested information. If you choose to participate, we may ask you for additional information, which may include contact information (such as name, email, and address) or other demographic information (such as postal code, age, or gender) to provide better services and options to you. We use the information you provide to administer our contests, sweepstakes and other promotions, in addition to the other purposes described in this Privacy Notice. If your information gathered via a survey will be used in a manner different from that described in this Privacy Notice, that proposed use will be described in the survey instructions. For example, the instructions might alert you if the information will be shared with anyone in addition to those parties identified in this Privacy Notice, such as a third party sponsoring the survey.
Content You Share:
You may also be able to send certain content to other individuals using the Website. To send information to others, we may request both your email address and theirs. We may retain the information you provide in connection with this feature.
How We Use the Information We Collect:
We use the information we collect internally in our business for many business purposes, such as to: (i) determining the services you may need or seek; (ii) determining your creditworthiness; (iii) analyze trends and conduct research about improving our services; (iv) provide support and respond to questions from users, clients and Website visitors; (v) contact users/clients for research, informational, and marketing purposes; (vi) track traffic patterns and Website usage, including customizing our recommendations and promotions or services to you based upon your information (past and/or present); (vii) enable you to provide certain information to us online and to provide customer service in connection therewith; (viii) correlate information with other commercially available information to identify demographics and preferences to assist us in our marketing efforts; (ix) provide specific relevant marketing, promotional, or other information to you; (x) address information security and/or privacy practices control, network functioning, engineering, and troubleshooting issues; (xi) investigate claims and/or legal actions, violations of law or agreements, and compliance with relevant applicable laws, rules and regulations; (xii) comply with law, or based on our good-faith belief that it is necessary to conform or comply with the law, or otherwise to disclose information to prevent fraud and reduce credit risks, to cooperate with police and other governmental authorities, or to protect the rights of our clients and visitors to the Website or the public; and, (xiii) process or engage in a sale of all or part of our business, or if we go through a reorganization or merger.
We may also share personally identifiable information and non-personally identifiable information externally with our affiliates, licensees, and joint venture partners, as well as with other third-party service providers who help us provide services to or for the Company, which might include: companies performing credit checks, business entities that provide e-mail addresses, management and communication contact services, businesses which help us market as set forth above, network equipment and application management providers and hosting entities, credit and debit card payment gateways and processors and the issuing and acquiring banks involved in the funds settlement procedures necessary to charge your cards or financial accounts, entities that obtain information such as demographic information, that might be aggregated with other information we have about you, judicial, administrative and/or legal or financial accounting providers if information must be reviewed or released in response to civil or criminal investigations, claims, lawsuits, or if we are subject to judicial or administrative process (such as a subpoena) to release your information or to prosecute or defend legal actions, as we believe is necessary or appropriate to prevent physical harm or financial loss or in connection with any investigation of suspected or actual illegal activity, and with other service providers that may be involved in the other types of services and activities discussed in this Privacy Notice.
We may also use your personally identifiable information to contact you in ways other than e-mail or regular mail, such as via telephone contact, facsimile, or SMS/text, consistent with your disclosed communications preferences to the extent applicable.
If the owner of the Company or any of its assets are acquired, or in the event that it goes out of business or enters bankruptcy, user information could be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and consent to the use of your personal information by any acquirer or successor in accordance with this Privacy Notice.
Your Choices About the Information We Collect
If you do not consent to the ways in which we may use your personal information, please do not submit any personal information to us. If you do not wish to receive emails containing information, special offers, or other promotions from us, please click the relevant unsubscribe link located in those emails. If you do not wish to receive other marketing materials from us or if you do not want us to share your personally identifiable information with other entities as stated in this Privacy Notice, please provide us with your exact name and address and advise us that you wish to opt-out from information sharing or receiving information, or both, as the case may be. Please direct your opt-out request to:
55 Madison Avenue
Morristown, NJ 07960
Your California Privacy Rights
We collect various types of personal information about you during the course of your relationship with us as a customer. Under California law, if you are a resident of California, you may make a written request to us about how we have shared your information with third parties for their direct marketing purposes. In response to your written request, we are allowed to provide you with a notice describing the cost-free means to opt out of our sharing your information with third parties with whom we do not share the same brand name, if the third party will use such information for its direct marketing purposes.
If you would like to exercise your rights under California law, please send your written request to the e-mail address or postal address below. Please include your postal address in your request. Within thirty (30) days of receiving your written request, we will provide you with a Third-Party Direct Marketing Opt-Out Form, so you may request that your personal information not be disclosed to third parties for their direct marketing purposes:
55 Madison Avenue
Morristown, NJ 07960
Privacy of Children Who Visit the Website
We recognize the importance of children’s safety and privacy. However, neither the Website nor any of our operations are designed to attract children, and is not intended for use by any children under the age of 13. In accordance with the Children’s Online Privacy Protection Act (“COPPA”), the Company does not request, or knowingly collect, any personally identifiable information from children under the age of 13. If we become aware of any mistaken or inadvertent collection of information from a child under the age of 13 through their misuse of our Website, we will take all necessary measures to promptly delete such information from our records. We ask all parents and guardians to assist us in our efforts to comply with COPPA by prohibiting children under the age of 13 from providing the Company with any of their personal information or using the Website without parental oversight and assistance.
Visitors to the Website Outside of the United States
If you are visiting the Website from a location outside of the United States, your connection will be through and to servers located in the United States. All information you receive from the Website may be created on servers located in the United States, and all information you provide may be maintained on web servers and systems located within the United States. The data protection laws in the United States and other countries might not be the same as those in your country. By using this Website or submitting information to us, you specifically consent to the transfer of your information to the United States and to the facilities and servers we use, and to those with whom we may share your information.
For your convenience, the Website may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or content of those websites. None of the links should be inferred to imply that we endorse or have any affiliation with the linked websites.
We believe in providing a safe and secure experience for all of our online visitors. To that end, we have implemented security measures to protect the information collected from you. We will also comply with all applicable laws, rules and regulations concerning protection of your personal information. We maintain reasonable physical and electronic safeguards designed to limit unauthorized access to your personally identifiable information and to protect you against the criminal misuse of that information.
While we use these security measures to protect your information, please note that no data transmitted over the Internet or stored and used for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorized persons will view your information. We cannot ensure that information you share on the Website or with us otherwise will not become publicly available.
Questions / Changes in Notice
If you have questions or concerns with respect to our Privacy Notice, you may contact us at. We may elect to change or amend our Privacy Notice; in such event, we will post the changes in our Privacy Notice on the Website. If you are concerned about how your personal information is used, please visit our Website often for this and other important announcements and updates.
Limitation of Liability
All responsibility and liability for any damages caused by viruses contained within the Website is disclaimed. IN NO EVENT SHALL THE COMPANY AND/OR ITS AFFILIATES BE LIABLE FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF EQUITY, LAW, CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF INFORMATION, CONTENT, DOCUMENTS, THE PROVISION OR FAILURE TO PROVIDE GOODS AND/OR SERVICES THROUGH THE WEBSITE, OR IN ANY WAY IN CONNECTION WITH INFORMATION OR DATA WE COLLECT FROM YOU PURSUANT TO THE TERMS SET FORTH IN THIS PRIVACY NOTICE. THE COMPANY’S AND ITS AFFILIATES’ TOTAL LIABILITY RELATED TO THE WEBSITE AND INFORMATION GATHERED BY IT AS SET FORTH IN THIS PRIVACY NOTICE SHALL NOT EXCEED $100 UNDER ANY CIRCUMSTANCES. THE DISCLAIMERS OF DAMAGES SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS FO THE BARGAIN BETWEEN YOU AND THE COMPANY. THE WEBSITE, AND THE INFORMATION GATHERED BY THE WEBSITE AND OTHERWISE BY THE COMPANY RELATING TO YOU (INCLUDING YOUR PERSONAL INFORMATION AS SET FORTH HEREIN) WOULD NOT OTHERWISE BE PROVIDED TO YOU OR ACCEPTED FROM YOU WITHOUT SUCH LIMITATIONS. The limitations of liability set forth herein inure to the Company’s benefit and to the benefit of its affiliates, suppliers, contractors and licensors and to all of their respective officers, directors, owners, employees, attorneys and agents. Some jurisdictions do not allow excluding or limiting implied warranties or limiting liability for incidental or consequential damages, and some jurisdictions have special statutory consumer protection provisions which may supersede the foregoing disclaimers and limitations. As a result, these disclaimers and/or limitations may not apply to you if prohibited by law.
Choice of Law and Venue
The terms of this Privacy Notice and your acceptance thereof (as set forth herein), and all information provided by you to the Company, shall be treated as though it is pursuant to an agreement executed and performed by all parties in the State of New Jersey, and shall be governed exclusively and construed in accordance with the laws of the State of New Jersey without regard to conflict of law principals. Any cause of action by you with respect to the Website, this Privacy Notice, and/or in any way in connection with any personal information you have provided to us (and any information, products or services related thereto) must be instituted within one (1) year after the cause of action arose or otherwise be forever waived, barred and extinguished in its entirety. You expressly submit to the exclusive jurisdiction of the State Courts located in Essex County, New Jersey, and to the extent subject matter jurisdiction exists, the Federal Courts located in Newark, New Jersey in connection with any claim or cause of action of any kind which in any way relates to the Company, this Privacy Notice or any of the rights or obligations set forth or limited herein.