About Client Support Login
Exigent Technologies clients benefit from free online access to:
- A current status and complete history of their company’s technical support calls (“service requests”)
This allows managers and business owners to assess who is calling for support, how often and why, in real-time.
- Invoice history for review and reprinting if desired
View and re-print invoices at your convenience.
- A database (“knowledgebase”) of complete case history
Perform keyword searches on past technical support cases and their respective resolutions. “How was this issue solved last year?”
- Client-directed site administration
You decide who, at your organization has access to any/all features of the online portal.
- Reporting
How many support requests has our company generated this month/year? “What is the trend in technical support cases for our organization?” Easy to use self-service reports put this information and more at your fingertips, 24 hours a day.
Current Exigent Technologies clients that have not yet requested access to this tool may do so by
sending an e-mail to Dan Haurey or by calling
973-971-9900 x206.