Empower Employees With Our IT Helpdesk Support Services
Keep productivity high by resolving day-to-day IT issues faster with the top helpdesk service in Denver
When you outsource your IT helpdesk support to Exigent Technologies, you’ll no longer worry about recurring IT issues impacting productivity.
Choose Exigent Technologies for IT helpdesk services in Denver and enjoy:
IT Helpdesk Services Committed to Excellence
Refocus on your daily business activities by trusting our certified support staff to provide the managed help desk solution your business needs.
Our responsive IT helpdesk outsourcing and business technology services include:
Return to work faster with our reliable outsourced IT helpdesk support in Denver.
Robust Tracking and Ticketing for Flexibility and Efficiency
Flexibility is key to the user experience, so requests can be submitted by:
Our ticketing system and help desk software include a complete knowledge base that grows more robust with every incident, helping to identify recurring issues and resolve problems with greater efficiency.
Whether we respond through email or our call center, our managed helpdesk services offer clients complete visibility through our online management portal, which provides:
Discover the efficiencies of a comprehensive ticketing service when you outsource your IT helpdesk to Exigent.
Reliable Cloud Computing Support
As part of our helpdesk service in Denver, CO, our team helps you master digital transformation with reliable cloud support services. Our certified experts specialize in:
Outsource your IT help desk and to us and benefit from comprehensive cloud support, including:
Get IT Help Whenever You Need It
Are you ready to move from reactive to proactive technical support with Exigent’s award-winning remote helpdesk services in Denver?
Our help desk support team tracks IT assets in real time, manages and monitors endpoint protection and antivirus software, and provides secure remote access.
Our friendly, locally-based field engineers provide on-site support for users expecting in-person responses that allow them to resume business more quickly.
Benefit from IT help desk outsourcing from a trustworthy IT support company that has stood the test of time will keep your organization running smoothly.
25+ Years
As a trusted IT helpdesk in Denver, CO
24/7/365
IT helpdesk support services in Denver
97.12%
Average CSAT for our Denver helpdesk services
When an organization outsources its IT helpdesk to Exigent, it’s our promise to provide exceptional support from experienced technicians keenly focused on friendly, effective customer service.
Collectively, our helpdesk support team has hundreds of years of experience, enabling them to identify and resolve issues quickly.
Our team is local in Denver, Colorado, which allows us to offer rapid on-site support for issues that requires a hands-on solution.
Stability within our help desk teams means you will likely talk to the same engineers, with resolution coming more quickly as they learn about your organization and the technologies you use.
Get extraordinary tech support for your business technology with helpdesk services from a team dedicated to delivering top-notch customer service with expert technicians as your points of contact.
Transparency is a must-have when it comes to providing quick and reliable outsourced helpdesk support in Denver.
That’s why we use a ticket system to track progress as well as archiving closed issues. Engineers can easily identify trends and uncover the source of the problem, instead of repeatedly addressing the symptoms.
Our custom documentation repository also accelerates issue resolution, streamlining service and response times.
Our managed helpdesk services also come with a Worry-Free 90-Day Guarantee, which give you complete peace of mind.
Delivering an excellent user experience can be a challenge for many organizations.
Offering friendly, professional IT support and helpdesk services that provide quick issue resolution can be a lot to manage. Leveraging managed IT helpdesk services from Exigent provides several benefits, including:
Full 360° View
Our IT helpdesk services in Denver manage all past and current support activities in one efficient and trusted system.
Our team can review the history tied to a support issue to uncover patterns as well as creating, changing, or canceling service requests.
Remote Capabilities
Our IT helpdesk team offers full remote control capabilities for computers with Microsoft Windows and Apple OS X, as well as for any mobile devices, enabling us to provide your team with device agnostic support.
Certified IT Engineers
Our IT engineers have several years of experience, so no IT challenge is too much for our certified helpdesk team to solve.
Our dependable outsourced IT helpdesk services will keep your users happy and productive.