
Added Value as an Exigent Client
As part of your partnership with Exigent Technologies, you have access to exclusive tools, educational resources, and client programs designed to help your organization reduce risk, improve operational resilience, and make more informed technology decisions.
From cybersecurity and business continuity guidance to strategic Office Hours sessions and client rewards, this hub is designed to help you get even more value from your technology partnership.
Exigent Engage Rewards
Every time you invest in your roadmap and strategy, you also earn points that create tangible value for your business.
How It Works
Earn Points – Collect points by participating in activities that strengthen your IT strategy.
Track Balance – See your progress during roadmap reviews and strategy updates.
Redeem Rewards – Apply points to offset fees for engineering, vCIO, or advisory services.
Unlock Early Access – High-engagement clients get first access to our newest tools and features.
Monthly Office Hours
Our Office Hours sessions provide direct access to Exigent experts for discussions around cybersecurity, business continuity, emerging technologies, operational challenges, and strategic planning.
Sessions are designed to be practical, collaborative, and focused on helping your organization make confident technology decisions.
Benefits
- Live Q&A with Exigent specialists
- Guidance on emerging technologies and industry trends
- Peer discussion opportunities
- Actionable recommendations for your business
Let's Talk About Periodic Business Reviews
Our proven Exigent Method is a cyclical process that revolves around ongoing, periodic business reviews. These meetings are a chance to align, troubleshoot, problem-solve, and more. Hosted by your dedicated Technical Advisor, we use this time to collaboratively review where our partnership has been and where it is going.
What you should expect during your PBR:
- Performance Evaluation: Review of key metrics. We use this time to uncover misunderstandings or gain clarity about the services being provided.
- Strategic Alignment: This is our opportunity to align and inform. When we understand your business strategy, goals, challenges, and upcoming initiatives, we can better advise you on IT changes that might be required.
- ID and Resolve Issues: If you have any concerns, challenges, or issues your team may have encountered while working with Exigent, this is the time to hash it out.
- Technology Stack & Infrastructure: Assessment and discussion of current hardware, software, cloud solutions, and any technical backlog.
- Tactical Insights: Our PBRs aren’t about the next few weeks. Instead, we’ll discuss industry trends, vendor roadmaps, potential challenges with existing technologies, and new opportunities to leverage IT in your business.
- Long-term IT Roadmap: As part of The Exigent Method, our technical advisors take a long view of where your business is going and what technology investments can accelerate that success. We track our progress together using a detailed IT roadmap that helps eliminate surprises and empower informed tech choices that fit your budget.

Tips to Prepare for Your Review
- Performance and Metrics: How have we progressed on our goals since the last review?
- Service Delivery and Support: Are there any areas where we can improve communication or streamline support processes?
- Security and Compliance: What else might we want to do to safeguard our business?
- Cost Management: Can we review the current IT budget and expenditures? Are there any large investments we should be planning for, such as end-of-life legacy hardware that will need replacing?
- Roadmap and Future Plans: Reflecting on your business strategy and goals, what are the recommended technology projects or upgrades that we may need to discuss?
Cybersecurity
Resource Kit
Practical tools and expert insights to help your business reduce risk, strengthen security posture, and stay ahead of evolving threats. Explore cybersecurity checklists, incident response tips, downloadable guides, and blogs designed to support smarter security decisions for small and midsize businesses.
Business Continuity
Resource Kit
Prepare your business to stay resilient through disruption. This resource kit includes recovery planning checklists, backup and disaster recovery guidance, business continuity ebooks, and actionable blogs to help minimize downtime and keep operations moving forward.
AI & Automation
Resource Kit
Discover practical ways to leverage artificial intelligence and automation to improve productivity, streamline operations, and support smarter business decisions. This resource center includes an AI project prep checklist and blogs tailored to help your organization explore the power of AI.
Cloud Services
Resource Kit
Navigate the cloud with confidence using practical resources focused on security, scalability, and long-term business value. Access a cloud comparison guide and educational content designed to help organizations make informed cloud services decisions that fit their needs.
Managed IT Services
Resource Kit
Learn how managed IT services can improve efficiency, reduce operational burden, and support business growth. This collection includes a support model comparison, strategic technology guides, and blogs full of tips for getting the most out of this proactive, consultative approach to IT support.
Co-Managed IT
Resource Kit
Empower your internal IT team with the right partnership and support model. Explore co-managed IT resources, including an informative co-managed guide, and blogs that explain how businesses can extend capabilities without losing control. Don’t miss our FAQ on this powerful support option.
Cyber Insurance
Resource Kit
Understand the growing role cybersecurity plays in meeting cyber insurance requirements and reducing business risk. Access readiness checklists, policy guidance, risk mitigation resources, and blogs that help organizations strengthen both compliance and protection.
Security Awareness Training
Resource Kit
Security Awareness Training (SAT) for employees is a key component of an integrated and effective cybersecurity posture. Learn how to select, implement, and encourage a strong security awareness program in your organization.
Best Practices and Tech Tips
Each week we post updates on our TechWise blog, providing advice on business technology solutions, IT best practices, and updates on key technical advances that may impact your business.
You can subscribe to our monthly updates at any time, and see our top-performing blogs right in your inbox.
Artificial Intelligence Adoption Checklist for Small Businesses
The Hidden Risks of Shadow AI in SMBs
Your Business Technology Partner for Long-term Success
From day-to-day support to long-term planning, we’re here to provide reliable service, clear guidance, and a true partnership.
Need assistance?
Remember, you can always reach us via telephone at (877) 394-4368.

Customer Resources FAQ
What resources are available to Exigent clients?
What is the Exigent Engage Rewards program?
How do clients earn Engage Rewards points?
What are Exigent Office Hours sessions?
Who should attend Office Hours sessions?
What happens during a Periodic Business Review?
What types of educational resources does Exigent provide?
How can Exigent's Cybersecurity Resource Kit help businesses improve cybersecurity readiness?
What is included in Exigent's Business Continuity Resource Kit?
How does Exigent support businesses exploring artificial intelligence and automation?
What is co-managed IT and how can it help internal IT teams?
Why does Exigent invest in educational resources for clients?
