Your Roadmap. Your Rewards.

At Exigent, we believe your technology roadmap isn’t just a plan—it’s a business asset. Built through The Exigent Method and supported by Assurance Managed Services, it delivers clarity, protects your budget, and provides continuity even if staff or partners change.
With Exigent Engage Rewards, every time you invest in your roadmap and strategy, you also earn points that create tangible value for your business.
How It Works
- Earn Points – Collect points by participating in activities that strengthen your IT strategy.
- Track Balance – See your progress during roadmap reviews and strategy updates.
- Redeem Rewards – Apply points to offset fees for advisory services.
- Unlock Early Access – High-engagement clients get first access to our newest tools and features.
Earning Points is Easy
Simple actions, such as attending your PBR, answering a CSAT or NPS survey, or introducing Exigent to a colleague can contribute to your total.
- PBR/Roadmap session completed → 50 pts
- Office Hours attended → 25 pts
- Roadmap feedback or Exigent survey (non-NPS/CSAT) → 25 pts
- Referral (qualified intro) → 100 pts
- Public testimonial/case study/reference call → 50 pts
- NPS response (any score) → 25 pts
Redeeming Points*
- 250 Points = 1 hour of engineering or vCIO time
- 500 Points = Dedicated roadmap or security review workshop
- 500+ Points = Early access to new tools & features
The Value to You
- Turn engagement into credits you can use where you need them most
- Keep your technology strategy clear, documented, and portable
- Enhance the impact of your managed services by aligning rewards with ongoing strategy and support
- Get priority access to the latest innovations from Exigent
- Build a stronger, long-term asset for your business
Simple. Valuable. Yours.

*Please note:
- Credits apply to billable services on the next invoice; no cash value; non-transferable.
- Points expire 12 months after the earn date (rolling).
- Max 300 pts per client/quarter; referral points exempt.
- One activity = one award (e.g., a PBR that also includes survey feedback earns the higher value only).
Need additional assistance?
We are committed to delivering an exceptional customer experience, so please let us know how we can help you.
- Contact the Service Team at [email protected]
- Escalate an issue to [email protected]
- Reach out to Customer Care at [email protected]
- You can always reach us via phone by calling (877) 394-4368.

