TechWise Blog

The holidays may bring cheer (and chaos), but for most SMBs, the work doesn't stop. That's when it is especially important to have an MSP who can deliver local support.

As 2025 winds down, many small and midsize businesses (SMBs) start shifting focus to budgets and growth plans. But one area that's often left for "after the holidays" is technology planning — and that's a costly mistake.

The holiday season can be filled with gratitude, joy, and celebration, but it's also brimming with opportunity for cybercriminals. Risks affect employees at home and at work — and put SMBs at risk on several fronts.

For small businesses with so much riding on sales in those last three months of the year, the holiday season can be stressful—cyber attacks on the rise, scams discouraging online shopping, flu and cold season creating employee shortages, and potential IT issues causing unexpected outages. What does all of this have to do with managed services?

Halloween is the season of ghosts, goblins, and the occasional haunted hayride — a perfect time to talk about something else that's often presented in scary ways: cybersecurity training. Too many organizations treat Security Awareness Training (SAT) like a haunted house. Employees are ushered through a dark hallway of worst-case scenarios, fear-laden warnings, and dire consequences. It's memorable, sure — but it's also exhausting.

The reality is that even the best tools are useless if your organization's culture isn't security-focused.

There is no silver bullet for protecting your small to mid-sized business. No single tool or secret action that serves as kryptonite against hackers. However, there is an approach that provides the best protection against sophisticated, sneaky attacks: Defense in depth.

When businesses choose managed services, there can be early misconceptions about how the relationship works successfully. The bottom line is that managed services are a collaboration that takes engagement from both the MSP and your team.

Building a thorough and tested incident response checklist for your business is essential. It ensures your organization can react quickly to disruption, minimize your losses, and recover faster and stronger.

No business continuity strategy is complete without a clear set of protocols guiding the recovery and restoration of vital operations—from data to apps to networks.