TechWise Blog

In our last blog, we briefly discussed the impact of "Shadow AI," a modern extension of the challenges around the use of unapproved apps in a business network. AI is providing the newest opportunity for shadow IT—except it can leak sensitive data in one paste.

As we continue to share our takeaways on artificial intelligence within small to mid-sized organizations, much like our own, we are focusing on this tool as a business process improvement opportunity that uses some cool tech to make businesses work more efficiently.

A few months ago, I had the opportunity to share how our organization is leveraging AI to accelerate marketing and demand gen at one of the largest IT services provider conferences in the U.S. My presentation opened the door for me to spend time at IT Nation Connect Global with a focus on capturing insights into how our peers and technology vendors were using AI across the businesses.

Recently, several updates to Microsoft 365 Copilot improved the user experience and productivity. Here are some key changes and tips for using them in your daily operations.

As we approach 2025, businesses are navigating an increasingly digital landscape where emerging technologies hold the promise of significant transformation. But identifying the right technologies for your business requires strategic planning and expert guidance.

The power of automation can be alluring, but for some organizations, the risks of leveraging these powerful tools bring risks. Generative AI, while...

When Microsoft layered the AI tool Copilot onto M365, it provided users with a secure, integrated AI tool that can help employees organize email, m...

We've discussed the importance of key business and technology policies as the backbone for an effective cybersecurity posture. Without detailed doc...