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Assurance Managed IT Services in NJ & NYC.

Flat-rate, proactive managed IT services for maximum uptime and cost predictability in NJ and Manhattan, NYC

Managed IT Services Brochure

Don’t wait for your IT systems to fail before realizing how much you depend on them. You’ve already invested thousands into your technology, and fixing IT problems after they appear costs more than heading them off before they have a chance to grow.

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Don’t be blindsided! Our Assurance  Managed IT Services Plans transform your IT support from reactive to proactive while controlling costs and maximizing uptime.

Our straightforward flat-rate subscription based plans help NJ and NYC organizations keep costs under control while maximizing return on investment.

Let’s Talk

Affordable peace of mind is only a phone call away. We’ll show you how our Assurance Managed IT Services can set you free to focus on your business, not your IT.

Guaranteed Response Time Alert Resolution Complete
Our ironclad service level agreement (SLA) w/ guaranteed response times
PC and Laptop Maintenance Alert Resolution Complete
Ongoing patch management for Microsoft Windows operating systems and Microsoft Office
Automated spyware and malware protection and deletion
Automatic deletion of temporary Internet files
Tracking and reportin gof hardware and software assets
Detailed monthly reports, including inventory and preventative maintenance activities
Anti-virus update monitoring
Service Monitoring Maintenance Alert Resolution Complete
Monitoring of fundamental server health including critical services
Event log monitoring and critical service monitoring
Security patch management and installation
Service pack management and installation
PC and Laptop Maintenance Alert Resolution Complete
Helpdesk and remote support for problem resolution HOURLY UNLIMITED UNLIMITED
Live helpdesk and remote support for end-users HOURLY UNLIMITED UNLIMITED
Discount on hourly onsite service rates n/a 5% 10%

Guaranteed Response Time

Our ironclad service level agreement (SLA) w/ guaranteed response times
  • Alert
  • Resolution
  • Complete

PC and Laptop Maintenance

Ongoing patch management for Microsoft Windows operating systems and Microsoft Office
  • Alert
  • Resolution
  • Complete
Ongoing patch management for Microsoft Windows operating systems and Microsoft Office
  • Alert
  • Resolution
  • Complete
Automated spyware and malware protection and deletion
  • Alert
  • Resolution
  • Complete
Automatic deletion of temporary Internet files
  • Alert
  • Resolution
  • Complete
Detailed monthly reports, including inventory and preventative maintenance activities
  • Alert
  • Resolution
  • Complete
Anti-virus update monitoring
  • Alert
  • Resolution
  • Complete

Service Monitoring Maintenance

Monitoring of fundamental server health including critical services
  • Alert
  • Resolution
  • Complete
Event log monitoring and critical service monitoring
  • Alert
  • Resolution
  • Complete
Security patch management and installation
  • Alert
  • Resolution
  • Complete
Service pack management and installation
  • Alert
  • Resolution
  • Complete

PC and Laptop Maintenance

Helpdesk and remote support for problem resolution
  • Alert: HOURLY
  • Resolution: UNLIMITED
  • Complete: UNLIMITED
Live helpdesk and remote support for end-users
  • Alert: HOURLY
  • Resolution: UNLIMITED
  • Complete: UNLIMITED
Discount on hourly onsite service rates
  • Alert: n/a
  • Resolution: 5%
  • Complete: 10%