Assurance Managed IT Services

Keep your organization running securely and safely with reliable technology and support for a predictable monthly cost.

Assurance Full Brochure

Benefits of Assurance Managed IT Services


We all know what happens when your technology fails. With Exigent Assurance Managed IT Services, we optimize the investments you’ve already made into technology and work proactively to resolve IT glitches before they turn into problems.


Nobody likes surprises. We bring predictability to your IT toolset and roadmap. In addition to easily budgeted monthly costs, we manage your technology lifecycle end-to-end, aligning IT planning with your business strategies for growth


Partnership means we are there when you need us. We are committed to reliable service, clear communication and quality across the board. Our average customer has been with us for more than 10 years—evidence of our focus on partnership.


Let’s be honest, when your laptop is locked or your cloud backup is down, nothing is more important at that moment. In our nearly 30 years as a services business, we’ve learned that friendly, responsive service is what makes us stand apart from our competitors. 

Assurance Managed IT Services

Looking for an estimate?

Technology Done Right

Assurance Managed IT Services: Set IT and Forget IT

As your managed IT services partner, Exigent Technologies becomes your virtual IT department. We can be the single point of contact for tech support or we can collaborate with your existing technology team to fill gaps in manpower or expertise.  We will turn your technology into a valuable, trusted toolset that enables a positive user experience internally with your team and externally with your customers—without creating financial chaos.

To achieve that, our team works behind the scenes to monitor and proactively maintain your network. Established processes and quick service level agreements mean our team will start working diligently to resolve your problem—big or small—drawing on a team with nearly 300 years of combined technology support experience.

Our Worry-Free Guarantee

As an Exigent Technologies Assurance customer, you can depend on us—that’s our promise to you. We’re so confident in our team that we offer a 90-day guarantee. If you aren’t satisfied with our services in the first three months, you can cancel your contract with no penalty.

Our Goal is True Partnership with Integrity

Select the Right Option for Your Business & Budget

With three levels of support to choose from, we’ll provide as much—or as little—oversight of your technology infrastructure and solutions as you need. All Exigent Assurance clients enjoy the advantages of comprehensive managed IT services, with three tiers of support choices to best fit your needs.


$ 159 User/Monthly
  • Includes unlimited remote and onsite support.
    24x7x365 support at no additional cost.

    Choose this level if:
  • You need or desire a flat IT budget.
  • You require a moderate to high level of onsite, hands-on support
  • You often utilize after-hours or weekend support..


$ 117 User/Monthly
  • Includes unlimited remote support.
    Onsite visits and after-hours support are billed hourly.

    Choose this level if:
  • You feel that most support issues can be resolved remotely.
  • You are amenable to accelerated hourly billing for after-hours and holiday support..


$ 47 User/Monthly
  • Includes monitoring, but not actual support.
    All support is billed hourly.

    Choose this level if:
  • You handle some or most IT issues yourself, internally
  • You have one or more IT staff members
  • You need an IT company to rely on as a backup to your own efforts
  • You have a very tight budget

Our Outsourced IT Services By The Numbers


Responsive managed services keep your business running smoothly

25+ Years

As a reliable, proactive services provider for small to mid-sized businesses


Average CSAT rating
over the past 12 months

IT Outsourcing Company New York City

Have in-house IT but need additional support?

Ask us for details about our collaborative managed IT offerings.

Explore Complimentary Managed IT Services Solutions

Extend the value of your Assurance Managed IT Services with complementary offerings from our full portfolio of solutions.

Frequently Asked Questions About our Managed IT Services

There are many advantages to working with a managed IT services provider (MSP), including less downtime and fewer outages, proactive maintenance, predictable and often reduced costs, responsive support, certified expert guidance, and enhanced cybersecurity.
Most organizations discover that managed IT services cost less than building an in-house team, with the average managed IT services agreement costing about $40,000/year while hiring in-house technology staff can cost as much as $100,000+ per person/per year. Longstanding research by CompTIA shows that managed IT services can help businesses save as much as 24% on operational costs associated with technology.
What is included in managed IT services depends on your risk threshold and IT support needs. When working with Exigent, your organization will select from one of three tiers of managed services agreements based on these requirements. Afterwards, Exigent will work behind the scenes to monitor and proactively maintain your network. Established processes and quick service level agreements set clear expectations, with IT support an email, phone call, or web form away, 24x7x365.
Anyone, from small and medium businesses to large corporations, can benefit from managed IT services. MSPs work with organizations of all sizes; however, Exigent has found that businesses with 25 to 250 users see the biggest ROI from managed IT services partnerships. Learn how managed services flex to support all businesses