Assurance Managed IT Services

Keep your organization running securely and safely with reliable technology and support for a predictable monthly cost.

Assurance Full Brochure

Benefits of Assurance Managed IT Services

Proactive

We all know what happens when your technology fails. With Exigent Assurance Managed IT Services, we optimize the investments you’ve already made into technology and work proactively to resolve IT glitches before they turn into problems.

Predictable

Nobody likes surprises. We bring predictability to your IT toolset and roadmap. In addition to easily budgeted monthly costs, we manage your technology lifecycle end-to-end, aligning IT planning with your business strategies for growth

Reliable

Partnership means we are there when you need us. We are committed to reliable service, clear communication and quality across the board. Our average customer has been with us for more than 10 years—evidence of our focus on partnership.

Responsive

Let’s be honest, when your laptop is locked or your cloud backup is down, nothing is more important at that moment. In our nearly 30 years as a services business, we’ve learned that friendly, responsive service is what makes us stand apart from our competitors. 

Assurance Managed IT Services

Looking for an estimate?

Technology Done Right

Assurance Managed IT Services: Set IT and Forget IT

As your managed IT services partner, Exigent Technologies becomes your virtual IT department. We can be the single point of contact for tech support or we can collaborate with your existing technology team to fill gaps in manpower or expertise.  We will turn your technology into a valuable, trusted toolset that enables a positive user experience internally with your team and externally with your customers—without creating financial chaos.

To achieve that, our team works behind the scenes to monitor and proactively maintain your network. Established processes and quick service level agreements mean our team will start working diligently to resolve your problem—big or small—drawing on a team with nearly 300 years of combined technology support experience.

Our Worry-Free Guarantee

As an Exigent Technologies Assurance customer, you can depend on us—that’s our promise to you. We’re so confident in our team that we offer a 90-day guarantee. If you aren’t satisfied with our services in the first three months, you can cancel your contract with no penalty.

Our Goal is True Partnership with Integrity

Select the Right Option for Your Business & Budget

With three levels of support to choose from, we’ll provide as much—or as little—oversight of your technology infrastructure and solutions as you need. All Exigent Assurance clients enjoy the advantages of comprehensive managed IT services, with three tiers of support choices to best fit your needs.

Complete

$ 150 User/Monthly
  • Includes unlimited remote and onsite support.
    24x7x365 support at no additional cost.

    Choose this level if:
  • You need or desire a flat IT budget.
  • You require a moderate to high level of onsite, hands-on support
  • You often utilize after-hours or weekend support..

Resolution

$ 110 User/Monthly
  • Includes unlimited remote support.
    Onsite visits and after-hours support are billed hourly.

    Choose this level if:
  • You feel that most support issues can be resolved remotely.
  • You are amenable to accelerated hourly billing for after-hours and holiday support..

Alert

$ 45 User/Monthly
  • Includes monitoring, but not actual support.
    All support is billed hourly.

    Choose this level if:
  • You handle some or most IT issues yourself, internally
  • You have one or more IT staff members
  • You need an IT company to rely on as a backup to your own efforts
  • You have a very tight budget

Our Outsourced IT Services By The Numbers

24/7/365

Responsive managed services keep your business running smoothly

25+ Years

As a reliable, proactive services provider for small to mid-sized businesses

97.12%

Average CSAT rating
over the past 12 months

IT Outsourcing Company New York City

Have in-house IT but need additional support?

Ask us for details about our collaborative managed IT offerings.

Explore Complimentary Managed IT Services Solutions

Extend the value of your Assurance Managed IT Services with complementary offerings from our full portfolio of solutions.