The popularity of remote work has transformed business operations but also introduced new security challenges. Remote workers operate outside the controlled environment of a traditional office, making them more susceptible to cyberattacks. This is where security awareness training emerges as a critical line of defense, protecting your company from the inside out.
While remote and hybrid workplaces create advantages for organizations and their employees, they can be a challenging environment for IT. Remote and hybrid workplaces expand the attack surface because employees use any variety of personal devices and home or other unprotected networks, potentially bypassing organizational security measures. They can also be out of view for IT staff or your managed IT services provider (MSP), making them easier targets for sophisticated cyber attacks geared to constantly probe for weaknesses. Security awareness training empowers your team to better identify and then avoid common threats like phishing fraud and malware. It addresses other potential threats as well, such as juice jacking and unsecured WiFi networks.
[Read our blog on these threats]
Additionally, because remote workers rely on digital communication – often across multiple channels – they are more susceptible to social engineering tactics. An employee chatting across Teams, Google chat, text messages, email, and more can miss the subtle warning signs of phishing attacks or other scam communications. Security education for remote employees equips them with the skills to recognize and resist attempts to manipulate them into compromising sensitive information or access.
Investing in remote employee security awareness training is always a good investment, regardless of where your team works. But if you are a remote or hybrid organization, it can deliver incredible ROI. Here are a few reasons why:
To create an effective remote workforce security awareness training program, consider partnering with a managed IT service provider who can offer or recommend a reputable and thorough training program, typically priced between $10 and $40 per employee annually. From there, launch a regular cadence of sessions to keep employees informed and engaged. Security awareness training is an ongoing process for several reasons—not only to keep best practices top of mind but also to educate your team on the revolving door of cyber threats, which are only getting more sophisticated and sneakier. Security awareness training should be simple, engaging, and even incorporate humor to reinforce learning while avoiding a punitive approach.Lastly, incorporatetraining elements into daily work tasks for seamless learning and application.
Other elements of a security-focused culture include policies that outline password and MFA requirements, acceptable usage, BYOD expectations, and a clear business continuity plan that accounts for your remote or hybrid employees. Develop an incident response plan that is as agile as your workforce, including communication strategies in case of a disruption that wipes out established processes for reaching employees in remote locations.
[Need guidance? Download our incident response template]
Investing in online security awareness training for remote teams is an investment in your company’s future. By empowering your remote workforce with the knowledge and skills to combat cyber threats, you can create a more secure and resilient work environment, protecting your business assets, reputation, and customer trust.
Interested in learning more? Exigent offers Vigilant Security Awareness Training as a service, making it affordable while also providing the foundation for an improved cybersecurity culture in your organization.
Daniel Haurey Jr. is the president and founder of managed IT services provider Exigent Technologies, which he founded in 1997. Under his leadership, the MSP has earned accolades ranging from Channel Futures MSP 501 to being named SonicWall’s 2024 MSP Growth Partner of the Year. Dan is a true entrepreneur, dedicated to growing, investing in, and mentoring small businesses. You can find him on LinkedIn, where he regularly posts about technology, business, leadership, and community.