Your data is one of your most important assets.  And you probably have a backup strategy in place to protect it.  Such strategies can be as simple as a nightly backup of your network server(s) or a much more elaborate replication and business continuity system.  Often, however, we hear of stories of people or companies […]

Well, maybe that’s not 100% true – your definition and mine are likely somewhat different.  In the backup and disaster Recovery (DR) world, many hear the terms RPO and RTO in the context of recovering from a catastrophic outage (building burns down, hard drive or SAN crashes, etc.).  What exactly do these terms RPO and […]

The bad-guys are getting smarter, taking advantage of tactics used by criminals for centuries.  Ransom and extortion have long been used due to the way they invoke very personal feelings of dread and loss.  We all know it’s bad to give money to bad people who’ve done bad things, but nonetheless it’s a very effective […]

Getting the right IT support in place is critical to make your small to mid-sized business (SMB) run smoothly and efficiently.  89% of SMBs experience problems because they bought cheap IT equipment. But it’s equally important to keep good equipment running, and for many companies, that means retaining the best outsourced IT support available. Lots […]

Cloud-based software like SharePoint Online (or Office 365 SharePoint) and Salesforce.com have put powerful, productivity-enhancing tools within reach of businesses of all sizes. But those advantages are undercut when those cloud services won’t talk to the software many businesses are running on their servers to support their day to day operations.  Say a prospect needs […]

Looking for cloud or hosting solutions in and around New Jersey?  New Jersey, known as the Garden State, is also home to some pretty great data centers.  And rightfully so.  Ideally situated just outside of the financial capital of the world and the rest of the booming Manhattan business complex, many IT companies, telcos, IT […]

Here are instructions on how to change the partner of record (POR) for your Office 365 account.  These instructions are meant for end-user subscribers. IMPORTANT:  Before you begin, you must have the Partner ID of the Microsoft partner that you wish to switch to.  There can only be one partner listed per subscription. Login to […]

Many business owners don’t understand the ramifications associated with using simple backup methods like USB/pen drives, synchronization to another folder location, backups to a network share, cloud-sync, etc.  What’s wrong with these methods?  You might think you’re simply protecting against a hard drive or server failure, but viruses are becoming a much bigger threat. Today’s […]

They say that change is inevitable.  For whatever reason, you may one day wish to change IT service companies.  It’s a change that, in our experience, can make many business owners and managers pretty anxious.  Information gathering is a key part of this process.  Whether your IT service company knows you intend to fire them […]

Last week, security blogger Marc Rogers posted an article describing how Lenovo admittedly installed adware on consumer laptops which compromised users’ security. Lenovo’s response was feeble and insulting, hinting at the sort of hubris that only a corrupt politician could expect his or her constituents to endure without question.  Although still insufficient, an apology would be nice (or at least […]

By allowing profits to come before the safety of consumers, Lenovo violated our trust and made a huge withdrawal from our emotional bank accounts.  Indeed, all extraneous software will now be considered suspect.  Here is how Lenovo and it’s CTO Peter Hortensius can recover and come out smelling like roses. Forge and enact a new […]

When looking for a small business cloud hosting company in the NJ/NYC area, security and compliance questions are sure to arise.  Any understandably so.  We put together a list of frequently asked questions here to guide our prospective customers accordingly.  The questions and answers refer specifically to our New Jersey data center cloud hosting operations. […]